Matrix PRASAR UCS System Manual 1019
How to configure
To be able to use Raid, extension users must have this feature enabled in the “Class of Service (COS)” assigned to
them for the time zones in their “Station Basic Feature Template”.
By default, beep is played as a warning to the extension being raided. If required, you may disable the beep played
during Raid, by clearing the Play Beep when Raid/Call Taping/Conversation Recording starts check box in the
System Parameters. For instructions, see “System Parameters”.
How to use
For Extended IP Phone Users
When dialed extension is busy,
• Press DSS Key assigned to Raid.
OR
•Dial 5 on Busy Tone.