Matrix PRASAR UCS System Manual 1051
How to configure
Configuring Routing Groups using Jeeves
• Login as System Engineer.
• Under Configuration, click Routing Group.
• You can create 96 Routing Groups with 32 members in each group.
• Select a Routing Group Number from 1 to 96.
• For each Group you must configure the following:
• Configure the Name you wish to assign to the Routing Group.
• Select the Rotation check box to enable rotation of calls in the routing group which has multiple
'member' extensions. When enabled, each fresh call will land on the extension which is next to the one
that received the last call. This ensures equal distribution of incoming calls to all the destinations within
the routing group. The option is not relevant if the routing group has only one member extension.
• If any member extension rejects an incoming call and the system again checks the routing group
sequence, you can allow or restrict placing the same call on this extension. Select the When member
rejects the call, place the call again check box, if you want the system to place the call again on the
extension.
• To configure Members in the Group,
• Select the Member Type. You can select SIP Extension, Virtual Extensions, OTBG or the Voice
Mail Auto Attendant.
Configure only as many extensions as you want in the routing group and set the remaining Member
Types to 'None'.
For example: if you want to program only one extension in the routing group, set the Member Type
in the remaining columns (Member 02-Member 32) to 'None.'
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