1182 Matrix PRASAR UCS System Manual
• To each Trunk, you must assign a TLG for the Time Zones, working hours, break hours and non-working
hours. You may assign the same TLG for all three Time Zones, or a different TLG for each Time Zone.
How to configure
• According to the number of trunks interfaced with your PRASAR UCS and the number of extensions you
have, identify the trunks to which you want to assign TLG for each Time Zone. This will help you to decide
the number of TLGs to be formed, the type and number of extensions in each group, and their sequence.
• Decide the Trunk number to which each TLG is to be assigned.
• Configure each TLG as a Routing Group. See “Routing Group” for instructions.
• Assign the TLGs you formed for each trunk for the three Time Zones in its Trunk Feature Template. for
instructions, see “Trunk Feature Template”.
Example:
Two SIP trunks (configured on software ports 001 and 002) are interfaced with PRASAR UCS.
• Incoming calls on SIP 1 during working hours should land on extensions 2001, 2003, 2005 (configured on
software ports 0008, 0010, 0012 respectively).
Incoming calls on SIP 1 during break hours and non-working hours should land on extensions 2002, 2004
(configured on software ports 0009, 0011 respectively).
• Incoming calls on SIP 2 should land always on extensions 3001, 3002, 3003, 3009, 3010 (configured on
software ports 0013, 0014, 0015, 0016, 0017).
• Incoming call on SIP 1 should ring for 10 seconds on each extension in the TLG.
• Incoming call on SIP 2 should ring for 20 seconds on each extension in the TLG.
• The extensions of the TLGs of SIP 1 and SIP 2 should ring for the set time only.
• “Rotation Method” to be followed in the TLG of SIP 1 and SIP 2.
In this example, for SIP 1, you would need to form two TLGs; one TLG for working hours and one for break hours
and non-working hours. So, form two Routing Groups. For example, Routing Group 10 for working hours and
Routing Group 11 for break hours and non-working hours.
In Routing Group 10, select the member extensions in this sequence: 2001, 2003 and 2005. Set the Ring Timer for
each member extension to 10 seconds. Disable Continuous Ring, as each extension in the group must ring for the
set time.
In Routing Group 11, select the member extension in this sequence: 2002 and 2004, and set the Ring Timer for
each extension to 10 seconds. Disable Continuous Ring, as each extension in the group is required to ring for the
set time only.
Enable Rotation for Routing Group 10 and Routing Group 11.
For SIP 2, you would need to form a common TLG for working hours, break hours and non-working hours. So,
configure a single routing group, for example, Routing Group 13 for SIP 2. In Routing Group 13, select the member
To Next Page
Loading...