1226 Matrix PRASAR UCS System Manual
• A new message arrives in the mailbox of the extension user.
• The system checks the start time of the time zone(s) configured and the notification call will be made on
the number at the subsequent start time.
If the number is an external number the system dials out the number through the Trunk Access Code
(TAC) assigned for making notification calls.
• When the call is answered the extension user gets connected to the VMS and can listen to the message.
• If the notification call is not answered, the system makes three attempts (Message Notification Retry
Count; programmable) at an interval of 5 minutes (Message Notification Interval; programmable) for each
time zone. The system will continue to make attempts to place the notification call till the call is answered.
Thus, when Notification type is Immediate, notification call is made for each message that is received within the
start and end time configured in the time zone.
When Notification type is Scheduled, notification call is made for all messages received before the start time
configured in the time zone. Where multiple time zones are configured, notification call will be made at the start
time of the next time zone.
How to configure
For Message Wait Notification via Call, you need to configure:
• the parameters for Message Wait Notification via Call under Message Wait Settings in “Extension Voice
Mail Settings”.
• select the desired profile in Schedule Profile. For instructions to configure the profile parameters, see
“Configuring Notification via Call - Profile”.
• Make Message Notification call using TAC for calls to be made to external numbers. See “Configuring
VMS General Parameters”.
• if required, the Message Notification Retry Count, Message Notification Interval and Message Notification
Ring. See “System Timers and Counts”.
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