Matrix PRASAR UCS - Page 129

120 Matrix PRASAR UCS System Manual
There are 8 different Time Table templates to select from. By default, the Time Table 1 is assigned to all
Station Basic Feature Templates. The System Time Table has Monday to Saturday as working days with
working hours set as 9:00 to 18:00 and break hours set as 13:00 to 14:00. Sunday is a non-working day
with working and break hours set as 00:00.
You may also customize the default Time Table 1 OR customize and assign a different Time Table to the
Station Basic Feature Template. To customize the required Time Table, Click the Time Table link. For
detailed instructions, refer to “Time Tables”.
• Operator: Define the Operator for the extensions on which the Station Basic Feature Template is applied.
The system supports multiple Operators. In each Time Zone one of the 20 Operators can be configured.
Operator can be a single extension or a group of extensions, so that call management is more efficient. For
instance certain extensions may be assigned Operator 1, certain others Operator 2 and the rest may be
assigned Operator 3.
Operator 1 is the default in the Station Basic Feature Template. If you want to assign different extensions
to different Operators, you must configure a separate Station Basic Feature Template with a different
Operator for each extension group.
For detailed instructions, refer to “Configuring 'Operator'”.
Class of Service (COS)
Class of Service (COS) defines the set features of the system that the extension is to be allowed access to.
• Click Class of Service to expand.
The set of features assigned to the extension users may differ as per their requirements. Some group of
extensions may need the ability to forward calls to a cell phone, and others may have no need to make
calls outside the office.
Similarly, certain features may be required during working hours, but not during break or non-working
hours.
It is possible to assign a different Class of Service to different extensions according to their feature
requirements as well as according to the Time Zones.
By default Class of Service group 01 is assigned to the Station Basic Feature Templates for all Time
Zones —.Working Hours, Break Hours or Non-working Hours. If you want to assign a different COS for
each Time Zone, you must customize the COS group first and then assign the number of the COS group in
the Station Basic Feature Template.
Refer the topic “Class of Service (COS)” to know more and for instructions on how to enable or disable a
feature in a COS group.