Matrix PRASAR UCS - Page 380

Matrix PRASAR UCS System Manual 371
With this option enabled the Operator will be able to handle calls more efficiently. When there is an
incoming call, PRASAR UCS matches the number with the numbers in the Global Directory. If a match is
found PRASAR UCS displays the company name configured for that entry to the Operator, that is, the CLI
will display the called party number and name.
After the Operator answers the call, the CLI will change and display the calling party number and name (if
configured in the Global Directory).
If you keep this option disabled, the calling party number and name will be displayed as the CLI, both
during an incoming call and after the call is answered by the Operator.
You can configure the Display Called Party Number as CLI option only from Jeeves.
• Answer Source Trunk on Receiving: When a call received on any trunk of PRASAR UCS is routed
through the SIP Trunk, select the response after which the call on the source trunk must be answered. You
can select Early Media or 200 OK.
• Use “tel” URI type in: If your ITSP requires “tel” in the URI so that it can handle/ route calls to/from global
numbers, select the desired option from any of the following:
• TO, Request URI
•FROM
• TO, Request URI and FROM
The system will send 'tel' URI in the selection headers and Request URI according to the selection you
make. This will be used while making an Outgoing call.
By default None is selected.
• Send "user=phone": Select this check box, if you want PRASAR UCS to add user=phone in the Request
URI/FROM/TO header of the INVITE message. Default: Disabled.
PRASAR UCS will send user=phone, only if the SIP ID is numeric.
• Include ptime header in SDP: Enable this check box if you want to add ptime header in SDP offer and
answer.
• Call Transfer Type: Select the Call Transfer Type as supported by your ITSP. System will send the Call
Transfer request to the transferee only if calls are routed through the same SIP Trunk. You may select:
• System: In this option, the PRASAR UCS will handle the Call Transfer locally.
• Network: In this option, the Call Transfer is handled by the Network.
By default it is System.