Matrix PRASAR UCS System Manual 417
Auto-Attendant Settings
Auto-Attendant Settings allows you to customize the Auto-Attendant Actions.
•In Auto Attendant Prompt, select the prompt which you wish to play to the caller according to the Auto-
Attendant Actions.
Select Do Not Play, if you do not wish to play any prompt.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Auto Attendant Prompt.
To add more Auto-Attendant Prompt options, click . You can add a maximum of 3 Auto Attendant
Prompts in each VMAA Menu.
After playing all Auto-Attendant prompts, the system will wait for the input from the caller as per the timers
configured. For details, see “Timers”.
• Select the Extension Number Dialing check box to allow the caller to dial the Extension Number while
the Auto-Attendant prompts are being played.
• Click Settings to configure the No Match Found Settings.
•In No Match Found Prompt, select the prompt which you wish to play when caller has dialed an
invalid extension number.
Select None, if you do not wish to play any prompt.
You may add a new Prompt. To do so,
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
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