466 Matrix PRASAR UCS System Manual
Select None, if you do not wish to play any prompt.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Prompt if No Option Selected.
•In Action if No Option Selected, you can select — Accept Call, Reject Call, Reject Call with Busy, Reject
Call with No Reply, Disconnect.
Invalid Option Dialed Settings
While the Screened Options are being played, if the caller dials a digit which is not programmed, the following
parameters will be applicable.
• Clear the Ignore if Invalid Option Dialed check box, if you do not want the system to ignore the invalid
digit dialed and prompt the caller for the same. By default, it is enabled.
•In Prompt if Invalid Option Dialed, select the prompt which you wish to play when the caller has
dialed an invalid digit.
Select None, if you do not wish to play any prompt.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Prompt if Invalid Option Selected.
•In Action if Invalid Option Dialed, you can select — Accept Call, Reject Call, Reject Call with Busy,
Reject Call with No Reply, Disconnect.
No Mailbox Settings
If for any option Leave Voice Mail is selected and a mailbox is not assigned to the number, the system will play a
prompt to the caller informing the caller that a mailbox is not assigned. The system will then proceed further as per
the action you select here.
•In No Mailbox Action, you can select — Transfer to Operator, Transfer to Extension, Transfer to
Department Group, Go to VMAA Menu, Disconnect.
• If you select Transfer to Operator or Transfer to Department Group or Transfer to Extension,
select the respective Operator number/Department Group number or enter the desired extension
number.
In Call Transfer Profile, select the desired Call Transfer Profile as per your requirement. By default,
Wait for Ring is selected.
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