560 Matrix PRASAR UCS System Manual
• (for the number of redial attempts programmed), until the call gets through.
• When any of the alternate numbers gets through, the system will give a ring on your extension.
• Alternate Number Dialing will work only on extensions that are allowed the features “Last Number
Redial” in their “Class of Service (COS)”
• Also, Alternate Number Dialing will work only for those numbers that exist in the Global Directory
assigned to each extension. The Global Directory is divided into three parts, 0100-2399 (Part 1), 2400-
2699 (Part 2), and 2700-2999 (Part 3). If an extension is assigned only Global Directory Part 2,
Alternate Number Dialing will work only for those numbers grouped as Alternate Number Groups in
Global Directory Part 2.
• Alternate Number Dialing will work also with “Abbreviated Dialing”. For example, an extension user
dials the abbreviated code 80100, and the dialed out number is busy. When the extension user sets
Redial or Auto Redial, the system will try the alternate numbers related to 80100., if configured.
How to configure
For Alternate Number Dialing to work, the System Engineer must:
1. Make a List of Alternate Numbers.
2. Create Alternate Number Groups.
3. Program Alternate Number Groups in the Global Directory.
4. Enable the features 'Last Number Redial', 'Global Directory', in the Class of Service (CoS) group of the
extensions to which Alternate Number Dialing facility is to be provided. If desired, 'Auto Redial', 'Auto
Redial Priority' may also be enabled in the CoS of these extensions.
All of the above parameters can be programmed using Jeeves.
• To create Alternate Number Groups, the alternate numbers must exist in the Global Directory. If any of
the alternate numbers do not exist in the Global Directory, first program the numbers in the directory,
before you begin creating Alternate Number Groups. Refer the topic “Abbreviated Dialing” for
instructions on programming the Global Directory.
• As Alternate Number Dialing works only for the Alternate Number Groups in the Global Directory
assigned to each extension, ensure that the relevant Global Directory with the Alternate Number
Groups is allowed in the CoS of the extensions.
Preparing Alternate Number List
In consultation with the user, you may:
• Draw a two-column table on a paper.
• Write the name of the contact on one column and the Alternate Numbers for the contact on the other
column.
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