Matrix PRASAR UCS - Page 802

Matrix PRASAR UCS System Manual 793
How to use
Making a Department Call
Making a department call is the same as calling another extension.
For Extended IP Phone Users
• Press DSS Key assigned to the desired Department Group.
OR
• Dial the desired Department Group Number.
• You get Ring Back Tone as the call lands on an extension within the department group.
• Talk when the call is answered.
• Go Idle or you get dial tone after 3 seconds.
Accessing Department Group Voice Mail
For Extended IP Phone Users
When LED of Voice Mail Key is turned on to indicate new message,
• Press Voice Mail key.
• VMS informs you about new message(s) in your Department Group mailbox and Personal Mailbox.
• Follow Voice Mail prompts to access Department Group mailbox.
• Press 2 to go to Department Group mailbox.
• Press 1 to listen to new messages.
• Go ON-Hook or follow voice prompts for the desired option.
Setting Call Forward for Department Group
For Extended IP Phone Users
• Press DSS Key assigned to the Call Forward Department Group.
OR
•Dial 1179 (users worldwide). Users in the Philippines, dial 1108.
• Enter the Department Group Number whose calls are to be forwarded.
• Scroll to select Call Forward Type from the following options:
• Cancel Call Forward
• Forward Unconditionally
• Forward when Busy
• Forward when No Reply
• Forward when Busy/No Reply
• Press Enter key.
• Enter Destination number (extension number or voice mail)
• You get confirmation tone and message on your phone’s LCD.
•Go Idle.