824 Matrix PRASAR UCS System Manual
If you want to allow DND to all extensions, retain the default CoS group 01 in Station Basic Feature Template 01.
However, if you want to allow DND only to selected extensions, disable this feature in the default CoS group 1.
Now, to assign DND to selected extensions, follow these steps:
• Define a CoS group with DND enabled.
• Prepare a Station Basic Template with this CoS group applicable in all the time zones.
• Assign this newly prepared Template to the extensions on which 'DND' is to be enabled.
Similarly, if 'DND-Override' is to be to be allowed to the Operator and a few other extensions, follow these
steps:
• Define a CoS group with DND-Override enabled. If DND is also to be allowed, enable both DND-Override
and DND in this CoS group.
• Prepare a Station Basic Template with this CoS group applicable in all the time zones.
• Assign this newly prepared Template to the Operator extension on which 'DND-Override' is to be enabled.
Repeat the same steps to allow 'Privacy from DND-Override' to selected extensions. For extensions that are to be
allowed 'DND' as well as 'Privacy from DND-Override', enable both features in the CoS group in the Station Basic
Feature Template applied on these extensions.
Similarly, for extensions that are to be allowed 'DND', 'DND-Override' and 'Privacy from DND-Override', enable all
three features in the CoS group that you prepare for these extensions.
Refer the topics “Class of Service (COS)” and “Station Basic Feature Template” for detailed configuration and
instructions on how to prepare a CoS in the Station Basic Feature Template and how to apply this template on
extensions.
Configuring DND Messages using Jeeves
• Login as System Engineer.
• Under Configuration, click System Parameters.
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