Matrix PRASAR UCS - Page 854

Matrix PRASAR UCS System Manual 845
• If the Emergency Call is not acknowledged by the operator, the emergency call is logged into the
Emergency Alarms Log. To know more about the Emergency Alarms Log, see “Emergency Alarms Log” at
the end of the topic.
Also see the topics “Configuring Emergency Number Dialing” and “Emergency Dialing”.
How to configure
Configuring Emergency Reporting using Jeeves
• Login as System Engineer.
• Under Configuration, click Emergency.
• Click Emergency Reporting.
• Emergency Dialing Reporting: By default this check box is enabled. The system will detect the
extension that makes an emergency call.
• Time Table: A Time Table is a schedule of the three Time Zones, namely: Working Hours, Break
Hours, Non-Working hours for a week.
You can define and select the Time Table for the Emergency Reporting Group as per you requirement.
There are 8 different Time Table templates to select from. By default, the Time Table 1 is selected.
In Time Table 1, six days of the week - Monday to Saturday -have working hours from 9:00-18:00,
break hours from 13:00-14:00 hours and non-working hours from 18:00 to 09:00. Sunday is a holiday,
with all three Time Zones set to 00:00 hours.
You may also customize the default Time Table 1 OR customize and assign a different Time Table.
Refer to “Time Tables” for more details.
• Emergency Reporting Group: By default Operator assigned to extension is selected as the landing
destination group for placing emergency reporting calls, for all the time zones.
You can either customize the default group OR customize and assign a different group.
You can select a different group for each time zone, that is Working Hours (WH), Break Hours (BH) and
Non-working Hours (NH).
• Click Submit.