Matrix PRASAR UCS System Manual 889
• Single Number Reach: Retains the identity of the corporate phone system while working away from the
office; so enhances business collaboration and lowers communication delays.
• Dial by Extension: Flexibility to reach to office users with direct extension number dialing.
• Corporate Directory Access: Enhances business collaboration with one-touch access to the Corporate
Directory contacts using the PRASAR UCS's Global Directory.
• Video Support: The application offers the added advantage of Video Calling.
• Presence: Supports changing your Presence status as well as viewing Presence status of other extension
users.
• Busy Lamp Field (BLF): Using BLF you can monitor the status of another extension or trunk and confirm
whether it is available or busy or ringing or on hold.
• IM and SMS: The application allows you to send IM and SMS to remote users. It also supports the Emoji
keyboard to add Emoticons (Smileys) in your messages.
• One Touch Transfer: You can transfer an ongoing call to a fixed extension without entering the number of
that extension and without putting the call on hold. Similarly, you can also transfer a call from the fixed
extension to your application.
• Voicemail Access: Access to the corporate Voicemail from any location ensures no opportunity is lost.
• Multiple Call Support: With multiple call support, you can easily handle multiple incoming calls, merge
and split calls apart, and place users on hold with a simple tap. With this iPhone application, it’s like taking
your deskphone on the road.
• Cellular to Wi-Fi Handover and vice-versa: You can move an active call from the Cellular number (on
the Cellular network) to your application (registered using Wi-Fi network) without disconnecting or redialing
the number. Similarly Wi-Fi to Cellular Handover is also possible where you can manually handover your
call from the Wi-Fi to the Cellular network.
• Better Voice and Video Quality: Using customized codec settings and video quality preferences,
enhanced voice output and video rendering are available. If you are aware of the bandwidth and the
network criteria of your location, you can select the proper codec and video quality option from the
application to get optimum audio and/or video output.
• Standard Telephone Features: Provides intuitive access to Keypad, Contacts, Call Logs and more. One
touch access to call feature options during VoIP (Voice over IP) calls including Adding a New Call, Mute,
Hold, Transfer and Speakerphone. Also provides DTMF support to enter numbers using an Auto
Attendant.
• Cost Effective Calling: If you are using the enterprise Wi-Fi network to register Matrix VARTA AMP100
with the PRASAR UCS; calls made from the application will be almost free. Even if you are using the
application via 3G network during roaming, external calls can be made using the PRASAR UCS trunks
which reduces calling and roaming charges to a significant amount.
• Multiple Language Support: The application can be viewed in six different languages including English,
French, German, Spanish, Portuguese and Italian.
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