Matrix PRASAR UCS System Manual 931
• “Call Taping”: Interrupt Request will not work when the two-way conversation between the users is being
taped.
How to configure
To be able to use Interrupt Request, extension users must have this feature enabled in their “Class of Service
(COS)” in their “Station Basic Feature Template”.
For instructions on configuring the SIP extension, refer “Configuring SIP Extensions”.
If required you may also change the default value of the Interrupt Request Timer. For instructions see “System
Timers and Counts”.
How to use
For Extended IP Phone Users
When dialed extension is busy,
• Press DSS Key assigned to Interrupt Request
OR
•Dial 3 on Busy Tone