Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 4-49
Troubleshooting
CRUM Y/M/C/K
1. Enter Service Diagnostics (page 4-11).
2. Open the Toner Door.
3. Use the Up and Down Arrow buttons to select Printer > IOT Diag > DI-X,
where X is the code for the CRUM to test.
•CRUM Y: DI-8
• CRUM M: DI-9
•CRUM C: DI-a
•CRUM K: DI-b
4. Check whether the sensor functions properly by removing and replacing the
toner cartridge under test.
5. Confirm the number shown on the display increases each time the toner
cartridge is removed.
6. Press the Stop button to stop the test.
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