Version 7.2 245 Mediant 800B Gateway & E-SBC
User's Manual 15. Services
15.2.4.1 Genesys
The device's SIP-based media recording can interwork with Genesys' equipment. Genesys
sends its proprietary X-Genesys-CallUUID header (which identifies the session) in the first
SIP message, typically in the INVITE and the first 18x response. If the device receives a
SIP message with Genesys SIP header, it adds the header's information to AudioCodes'
proprietary tag in the XML metadata of the SIP INVITE that it sends to the recording server,
as shown below:
<ac:GenesysUUID
xmlns="urn:ietf:params:xml:ns:Genesys">4BOKLLA3VH66JF112M1CC9VHKS1
4F0KP</ac:GenesysUUID>
No configuration is required for this support.
15.2.4.2 Avaya UCID
The device's SIP-based media recording can interwork with Avaya equipment. The
Universal Call Identifier (UCID) is Avaya's proprietary call identifier used to correlate call
records between different systems and identifies sessions. Avaya generates this in
outgoing calls. If the device receives a SIP INVITE from Avaya, it adds the UCID value,
received in the User-to-User SIP header to AudioCodes' proprietary tag in the XML
metadata of the SIP INVITE that it sends to the recording server. For example, if the
received SIP header is:
User-to-User: 00FA080019001038F725B3;encoding=hex
the device includes the following in the XML metadata:
xml metadata:
<ac:AvayaUCID xmlns="urn:ietf:params:xml:ns:Avaya">
FA080019001038F725B3</ac:AvayaUCID>
Note: For calls sent from the device to Avaya equipment, the device can generate the
Avaya UCID, if required. To configure this support, use the following parameters:
• 'UUI Format' in the IP Groups table - enables Avaya support.
• 'Network Node ID' - defines the Network Node Identifier of the device for Avaya
UCID.
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