Problem
Only users with administrator rights can log in to SMS with the user name and password that they use for
logging in to the printer. The user trying to log in cannot do so because they do not have administrator
rights.
Action Log in again with the user name and password of a user with administrator rights.
Cannot login because another user is logged in or logout operations have not been successfully
performed. Please wait a moment and then try this operation again.
Problem
Cannot log in for a period of time because either another user is logged in or when the user was logged
in before, the logout procedure was not performed properly.
Action
If another user is logged in, wait until the user logs out. If another user is not logged in, wait for the lock
to be cancelled.
Error: <Error Details>
Problem An error has occurred for some reason. See <Error Details> for details.
Action
If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales
representatives.
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