0978-0LA
Perform one of the following solutions according to the cause.
<Cause 1> The toner cartridge was installed with the sealing tape still attached.
Solution
Take the toner cartridge out of the printer, pull out the sealing tape, and reinstall the toner cartridge.
"Toner Cartridge Replacement"
<Cause 2> Multiple sheets of paper are fed at a time.
Solution
Fan the paper thoroughly, and then align the edges of the stack properly on a hard, flat surface.
<Cause 3> The rubber pad in the paper drawer is dirty.
Solution
Clean the rubber pad in the paper drawer.
"Cleaning the rubber pad in the paper drawer"
<Cause 4> The size of the paper loaded in a paper source is different from the following
settings.
Setting for [Output Size] in the [Page Setup] tab in the printer driver
[MP Tray Paper Size], [Drawer 1 Size], [Drawer 2 Size] or [Drawer 3 Size] in the [Select Feeder] menu
Solution
When the message <Check Paper Size> appears in the display, perform the described solutions in "A
Message Appears in the Control Panel."
Blank Paper Is Output (Nothing Is Printed on the Paper)
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