Canon LBP6780x - A Portion of the Page Is Not Printed

0978-0RA
Perform one of the following solutions according to the cause.
<Cause 1> The setting for the scaling factor is not appropriate.
Solution 1
Perform the following procedure in the printer driver.
1. Display the [Page Setup] tab.
2. Clear the [Manual Scaling] check box.
If the [Manual Scaling] check box is cleared, the scale factor will be set according to [Page Size]
and [Output Size] automatically.
Solution 2
Perform the following procedure in the printer driver.
1. Display the [Page Setup] tab.
2. Select the [Manual Scaling] check box, and then specify an appropriate scale factor according
to the paper size to be used.
<Cause 2> Paper is not loaded properly in the paper drawer or multi-purpose tray.
Solution 1
Load the paper properly.
"Loading Paper in the Paper Drawer"
"Loading Paper in the Multi-purpose Tray"
<Cause 3> A document with no margins was printed.
Solution 1
Data is printed with a margin of 5 mm (10 mm for envelopes). Provide a margin around the data.
"Printable Area"
Solution 2
Perform the following procedure if you are using the printer driver.
PCL/UFR II Printer Driver
1. Display the [Finishing] tab.
2. Click [Advanced Settings].
3. Set [Expand Print Region and Print] to [On].
PS Printer Driver
See Help of the PS printer driver.
The edges of the printout may be partly missing, depending on the settings of the document to be
printed.
A Portion of the Page Is Not Printed
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