Action Specify the corresponding license file when specifying the application, and then install them.
The following information in the specified application is incorrect. Check the file. <Inaccurate
information>
Problem 1 <Inaccurate information> in the application file cannot be recognized as correct information.
Action Contact the application developer or the application support help desk.
Problem 2
If the <Inaccurate information> is the MEAP Specifications, the application's MEAP specification values
and the printer's MEAP specification values do not match.
Action Contact your local authorized Canon dealer or sales representatives.
The following information is missing in file for the specified application. Check the file. <Missing
information>
Problem The application cannot be installed because required information is not included in the application.
Action
Check the file. If there are no problems with the files, contact the application developer or the application
support help desk concerning the <Missing Information>.
The specified application does not support this device.
Problem Some applications can only be installed in certain printer models. It cannot be installed in this model.
Action Specify an application that supports this printer.
The specified license does not match this device. Specify an installable license.
Problem
License files contain the serial number information of printers in which the license file can be installed. The
specified license cannot be installed because it does not contain the printer's serial number information.
Action Specify a license file that matches the serial number of this printer.
Cannot install this application because an applet included in the specified application has exceeded
the area that can be displayed in the device panel.
Problem
The application cannot be installed because the display area of an applet included in the application
exceeds the area that can be displayed on the operation panel of the printer.
Action Install an application that contains applets that support this printer.
The specified file is an update file. Stop the application that you want update and then install the
file.
Problem
The specified application file is a file for updating an application which is already installed. It is necessary
to stop the application which is to be updated before updating.
Action Stop the application that you want to update, and then perform the update again.
The specified file is an update file for a login service that is currently set. Switch to another login
service, restart the device, and then install the file.
Problem
Although the specified application file is an update file for the login service that is currently set, it cannot
update a login service that has already started.
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