tech-support encoded-string
â– Use to execute an encoded command string provided by Juniper Networks
customer support personnel.
â– This command requires privilege level 15 access.
â– Optionally, specify a slot number on the router.
â– Optionally, specify a reliable or fast connection type; fast does not work under
some conditions. The default connection type is reliable.
â– Example 1
host1(config)#tech-support encoded-string debug 1
â– Example 2
host1(config)#tech-support slot 0 connection fast encoded-string debug1
â– There is no no version.
â– See tech-support encoded-string.
show tech-support
Use to display technical support information used by Juniper Networks customer
support personnel to assist in troubleshooting the router.
â–
â– Example
host1#show tech-support
Show Technical Support
---------------------------------------------------------------------------
System Name : host1
Time : THU JUL 15 2004 17:12:48 UTC
System up since : WED JUN 30 2004 16:07:51 UTC
Software release: 1088523900
Boot Flags : 0x100663296
Slot Number : 0
Serial Number : 7100170293
Assembly Number : 3400003701
Assembly Rev : A07
Description :
Command List:
CLI:show version
CLI:show boot
CLI:show hardware
CLI:show redundancy
CLI:show environment
CLI:show users detail
CLI:show utilization
CLI:show process cpu
CLI:show process memory
....
â– See show tech-support.
334 â– Troubleshooting the System
JUNOSe 11.1.x System Basics Configuration Guide