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Remote access via the internet
The LUPUS alarm panel allows you to retrieve and control the status of the entire system
via the internet, an iPhone/iPad, or Android mobile phone. Even the pictures form your
LUPUS cameras or recorders can be displayed.
To be able to access the alarm panel via the internet, check the following items
beforehand:
1. Is the alarm panel already connected to the router and do you have access from
your local computer?
If not, please proceed according to the chapter “Connecting the alarm panel.”
2. To access the alarm panel via the internet, you need a public IPv4 address from
your ISP (Internet Service Provider). More information can be found in the following
chapter concerning the IPv4 / IPv6 problem.
3. You need a DDNS address. This address can be created in the menu “Settings”
“Network” “DYNDNS”.
4. You need to create a port forwarding in your router. The latest manuals for a port
forwarding can be found in the FAQs on our homepage, as well as, in the following
chapter.
Please note:
The access / port forwarding via a cell / AP (UMTS / LTE / etc.) may not be possible
and needs to verified with your provider.
IPv4 / IPv6 problem
You internet provider assigns you an IP address to your router in order to allow you to
use the internet.
If your internet provider has assigned you an IPv6 address, you need to contact your
provider, since a remote access to our alarm panel or any other device in your network
is not possible as long the as device you use for the remote access uses an IPv4
address (e.g. your smartphone).
Currently, it is nearly guaranteed that your smartphone uses an IPv4 address. IPv4 has
a worldwide coverage of 85%. Hence, you should ask your internet provider to switch
you to an IPv4 address in order to be sure to get worldwide access to your router.
Please note:
An IPv6 support for our alarm panel is intended. However, it can only be implemented if
IPv6 has a wider coverage.
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