2 Matrix PRASAR UCS System Manual
Unified Communication Server, but only the routine jobs and features that are specific to them like
generating SMDR reports, Setting report filters, configuring the features, Setting Alarms, reminders, etc.
• Users, are people/organizations who will use the resources of PRASAR UCS. They may be executives,
include personnel of small and medium businesses, large enterprises, front desk and service staff of
Hotels/Motels, hospitals, and other commercial and public organizations/institutions.
Organization of this Document
This system manual is broadly divided into the following:
• Product Description: introduces the system features and benefits, describes the application scenarios,
hardware overview, the interfaces and different licenses supported by the system.
• Installing SPARK200: gives step-by-step instructions for preparing and installing the SPARK200 Platform
in general, the safety measures for protecting the system and persons handling the installation and
maintenance. It also provides step-by-step instructions for installation and removing the VOCODEER
module, connecting the cables and powering the system.
• Configuring Basic PRASAR UCS Settings: contains description of how to configure PRASAR UCS and
the different network parameters associated with it.
• Configuring Extensions: provides detailed description of how to configure the various extension - SIP
Extensions and Virtual Extensions supported by PRASAR UCS.
• Configuring Trunks: provides detailed description of how to configure the SIP Trunks supported by
PRASAR UCS.
• Configuring Voice Mail system: provides detailed description of how to configure the Voice Mail System
supported by PRASAR UCS.
• Features and Facilities: describes in detail, each feature and facility offered by the PRASAR UCS. This
includes a description of the feature/facility, how it works, and how to configure the feature/facility.
The feature description is arranged alphabetically by Feature Name to make it easy for you to locate the
description you want to look up.
• Voice Mail Features: describes in detail, the voice mail features offered by PRASAR UCS. This includes
a description of the VMS feature, how it works.
• System Maintenance: provides instructions for back-up, generating reports and debugging.
How to Read this System Manual
This document is organized in a manner to help you get familiar with the SPARK200 Platform and PRASAR UCS
Application, learn how to install the platform, load application on platform, connect it to the various networks and
interfaces, start the system and use the features.
This System Manual is presented in a manner that will help you find the information you need easily and quickly.
You may use the table of contents and the Index to navigate through this document to the relevant topic or
information you want to look up.
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