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Matrix PRASAR UCS
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1144 Matrix PRASAR UCS System Manual
Select the Ignore call forward set by member extension, when call is routed on Routing/Dept.
Group check box, if you want the system to place calls on member extensions in a Routing Group
even if they have set Call Forward.
Select Call Proceeding Tone for Multistage Dialing. Default: Network Tone.
This parameter is used in Multistage Dialing where you need to configure Pause and Wait for Answer in
the Dialed Number column for the number string dialed by the extension users.
When an extension user makes a call using a Calling Card, and the system dials out the number in
stages, the extension user will get Ring Back Tone twice; first after the system has dialed the Calling
Card Number, and again after the system has dialed out the destination number (called party number).
Thus the extension user will get Ring Back Tone, twice. To avoid this, you may configure the 'Call
Proceeding Tone' to be played by the system when using Multi-Stage Dialing.
You must configure the type of 'Call Proceeding Tone', according to your requirement; whether the
extension user should be connected to the speech path when the Calling Card number is out dialed or
when the called party number is out dialed. You can select any of the following Call Proceeding Tone
options, as per your requirement:
Network Tone: If this option is selected, the extension user will get Ring Back Tone after dialing the
Calling Card number and again, after the system has dialed the called party number (when the
system is dialing out the number with Pause and Wait for Answer configured in Dialed number
string).
Pseudo Tone: If this option is selected, the extension user will get Feature Tone when the user has
completed dialing all the digits. At the end of the tone, the extension user gets connected to the
called party (destination number).
Silent: If this option is selected, the extension user will get Silence (no tone), after the extension
user has completed dialing all digits. After dialing out the called party number in DTMF, the system
will connect the caller to the called party number (destination number).
You can select the Language of SE, SA and Front Desk User Web Interface as per your
requirement. The GUI of PRASAR UCS supports the languages English, Italian, Spanish, French,
German, and Portuguese. When you select ‘Region’ for PRASAR UCS, one of these languages will be
applied as appropriate for the region you selected. For instance, if you selected India, English will be
applied. If you selected Spain, Spanish will be applied. If you selected a country where none of these
languages are the local language, English will be applied.
The language set by the system on Region selection will be applied on the pages of the GUI for every
login session. You can change the default language set on Region selection, by configuring this
parameter.
To print each system report on a separate page, keep the Form Feed in Report Printing check box
enabled. Default: Enabled.
If you want to enable the Operator Console to view the presence status of the extension they are
calling, select the Display Presence Status during call on Extended IP Phone check box. Default:
Disabled.
Enable Apply RCOC only if the caller calls back on the same trunk from which the call was made
check box, if you want PRASAR UCS to match the Trunk Port Number and Trunk Port Type of the

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