Matrix PRASAR UCS System Manual 1197
To access your Mailbox through an external number using DISA Login:
• Log into the PRASAR UCS using DISA.
• If CLI Based Authentication is enabled, the system prompts you to dial desired extension number.
• If PIN Authentication is enabled, the system prompts you to dial your Extension Number and Password.
• Dial 3931 to access your Mailbox.
• System prompts you with:
“You have no new messages”, if there are no new messages in your mailbox.
“You have n new messages”, if there are new messages in your mailbox (n = No. of messages).
• Enter your Mailbox password.
• You will enter the “Mailbox Access” menu.
To access your Mailbox using VMS Auto Attendant:
• Call the trunk on which Voice Mail Auto Attendant is enabled.
• The incoming call on the trunk is answered by the VMS Auto Attendant.
• The VMS greets the caller with the Greeting message followed by the Welcome Message: “Welcome!
Please dial the extension number or To dial by name press ‘6’,To leave a message press ‘7’, To access
your Personal Mailbox press ‘8’, For further assistance press ‘9’, To disconnect the call press ‘#’.
• Dial 8. System prompts you to dial extension number.
• Dial your extension number to access your mailbox.
• System prompts you with:
“You have no new messages”, if there are no new messages in your mailbox.
“You have n new messages”, if there are new messages in your mailbox (n = No. of messages).
• Enter your Mailbox password.
• You will enter the “Mailbox Access” menu.
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