Matrix PRASAR UCS - Page 603

594 Matrix PRASAR UCS System Manual
• It will not work if the busy signal is due to the user being OFF-Hook, or in the middle of dialing, or
accessing a feature of the System.
• “Call Toggle”: Once A and C comes in speech with each other, A can toggle between B and C using Call
Toggle feature.
• Privacy against Barge-In: If the feature 'Privacy against Barge-in is enabled for an extension, it cannot be
barged into.
• “Priority”: No Interaction with Barge-In. If 'A' has lower priority than 'B' but has Barge-In enabled; A can
barge in B.
• “Do Not Disturb (DND)”: Barge-In will not work if the called user has set DND. If 'A' has set DND. A is
busy with C. B calls A. B cannot barge in A.
• DND Override: Barge-In will work if the calling user is allowed DND-Override. If 'A' has set DND. A is busy
with C. B calls A. On busy signal, B dials the Barge-In code. Barge-In will be successful only if B has DND-
Override enabled.
• “Call Taping”: Barge-In will not work when the two-way conversation between the users is being taped.
How to configure
The functioning of this feature is controlled by three parameters, 'Barge-In', 'Privacy against Barge-In' and 'Barge-In
Timer'.
Barge-In and Privacy against Barge-In
First decide which of the extensions are to be allowed Barge-In and the extension that are to be protected against
Barge-In.
In the default factory settings, Station Basic Feature Template Number 01 is assigned to all the extensions of
PRASAR UCS. The Station Basic Feature Template 01 is assigned CoS group 01. The default CoS group 01 has
both Barge-In and Privacy from Barge-In are disabled. So, none of the extensions of the PRASAR UCS can use
these features.
If you want to allow Barge-In to the all extensions, simply enable Barge-In in the default CoS group 01.
However, if Barge-In is to be allowed on only selected extensions then follow these steps:
a. Define a CoS group with Barge-In enabled.
b. Prepare an extension Station Basic Feature Template with this CoS group applicable in all the “Time
Zones”.
c. Assign this new Template to the extensions to which Barge-In is to be allowed.
Repeat the above steps to allow 'Privacy from Barge-In' in the CoS of extensions that are to be exempted from
Barge-In.
Refer the topics “Class of Service (COS)” and “Station Basic Feature Template” for detailed instructions on
programming.