Matrix PRASAR UCS - Page 662

Matrix PRASAR UCS System Manual 653
b. Prepare a Station Basic Feature Template with this CoS group applicable in all the “Time Zones”.
c. Assign this new Template to the extensions to which Call Forward is to be denied.
Refer the topics “Class of Service (COS)” and “Station Basic Feature Template” for detailed instructions and
configuration.
Call Forward No Reply Timer
When using Call Forward -No Reply, each extension can set a different Time after which the incoming call on the
extension should get forwarded when there is no reply from the extension. For this, the Call Forward No-Reply
Timer must be configured. By default, this timer is set to 30 seconds.
The Call Forward No-Reply Timer is to be configured in the “Station Advanced Feature Template” applied on the
extensions which are allowed Call Forward in their COS.
If you want to set this timer to the same duration for all extensions, simply set the Call Forward No-Reply Timer in
the default Station Advanced Feature Template 01 which is assigned to all extensions.
If you want to set different Timer duration for different extensions, then prepare separate Station Advanced Feature
Templates with the desired Timer durations and assign different Templates (with different Timer durations) to the
extensions as desired.
Allow External Call Forward for
The types of calls to be forwarded to the external number may be selected in the parameter "Allow External Call
Forward for" in the “Station Advanced Feature Template” applied on the extensions which are allowed Call
Forward.
You may select from 'Internal Calls', 'Trunk Calls' and 'Internal + Trunk Calls'. By default, only trunk calls are
forwarded to external numbers in the default Station Advanced Feature Template 01 which is assigned to all
extensions.
If you want to set different call types for different extensions, then prepare separate Station Advanced Feature
Templates with the desired Call Types and assign these different Templates to the extensions as appropriate.
Refer the topic “Station Advanced Feature Template” for instructions on customizing the template and applying the
template to extensions using Jeeves.
Changing Call Forward No-Reply Timer using Jeeves
• Login as System Engineer.
• Under Configuration, click Station Advanced Feature Template.
• Select an Advanced Feature Template from Template No. (By default, Template 01 is assigned to all
extensions)