686 Matrix PRASAR UCS System Manual
Call Pick-Up Selective
• Extensions need not be in Call Pick-Up Groups.
• Whenever an extension in the system rings, the call can be picked up by any extension of the system by
dialing the feature access code and the number of ringing extension.
When more than one extension in a Pick-Up Group is ringing, you can choose which one to answer first,
using Call Pick-Up Selective.
Feature Interactions:
• Call States: Call Pick-Up will fail if the ringing extension goes into idle state just when you are dialing the
pick-up access code.
• Auto Call Back: Call Pick-Up will fail if the call ringing on the extension is an Auto Call Back request.
• Alarms: Call Pick-Up will fail if the call ringing on the extension is an Alarm Call.
How to configure
For this feature to function, Call Pick-Up should be enabled in the Class of Service of extension that are to be
allowed this feature.
Call Pick-Up Groups
On a sheet of paper, list the extensions that are to be grouped into a Call Pick-Up Group. Make as many Call Pick-
Up Groups as required. Assign each group a number.
The numbering of Call Pick-Up Groups must start from 01 and end at 99.
Do not assign '00' as Call Pick-Up Group. '00' is the command to de-assign from a Call Pick-Up Group.
Assigning Extensions to Call Pick-Up Groups using Jeeves
• Login as System Engineer.
• Under Configuration, click VoIP Configuration.
Call Pick-Up
Group Number
SIP Extensions
01 2002, 2003, 2006, 2014
02
03 2007, 2008, 2009, 2010. 2011, 2012, 2013
:
99
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