Matrix PRASAR UCS - Page 715

706 Matrix PRASAR UCS System Manual
If the call is not transferred successfully and returns back to the transferor, then in this case, the system will
save the taped conversation in two separate files.
Feature Interaction:
• Conversation Recording: If Call Taping and “Conversation Recording” both are enabled for an extension,
then priority is given to Call Taping.
How to configure
The functioning of this feature requires the following parameters to be programmed:
• Save Call Taping Files in: Specify the location to save Call Taping files. You can select Common Mailbox
or Personal Mailbox.
• Common Mailbox for Call Taping (Enter Extension Number): You must program the extension number
of the user in whose mailbox the calls are to be taped.
• Save Call Tapping Files as: If you select common mailbox, select the type of file you want the system to
generate for saving the taped conversation. You may select — Individual File before and after call transfer
or Single File before and after call transfer as per your requirement.
• Call Taping on Trunks: Call Taping must be enabled in the Trunk Feature Template assigned to the
Trunks. Make sure these trunks are used by extension users for making/receiving external calls.
• Tape calls coming without CLI check box: This check box must be enabled if you want calls without CLI
to be taped.
• Number Lists for Incoming and Outgoing Calls: The Call Taping Number List-Incoming Calls and Call
Taping Number List-Outgoing Calls are to be programmed in the Station Advanced Feature Template
assigned to the extension users so that the system can match the phone numbers of the incoming and
outgoing calls and initiate the recording of the speech.
On a sheet of paper, prepare the Call Taping List Incoming and Call Taping List Outgoing.
You can add as many as 999 numbers to each list. Each entry on these Lists is stored in a serial order
against a 'Location Number'. So, draw three columns and enter the numbers against a location number
from 001 to 999.
Use this table to program the Number lists. By default Number List 09 is assigned for numbers of incoming
calls, and Number List 10 is assigned to numbers of outgoing calls.
Location Number List-Incoming Calls Number List-Outgoing Calls
001
002
:
:
999