918 Matrix PRASAR UCS System Manual
• If A had set the Hotline Timer to ‘00’ seconds (Immediate Hotline), A would be connected to B as soon
as A goes Off-Hook.
• If A sets delayed Hot Outward Dialing for a Trunk or an External Number, the system will play dial tone
to A and wait for the duration of the Hotline Timer for A to dial digits. If A does not dial any digits within
this timer, the system connects A to the Trunk/External Number.
• If A sets immediate Hot Outward Dialing (Hotline Timer set to ‘00’ seconds), A will be connected to the
Trunk/External number as soon as A goes Off-Hook.
• Delayed Hotline/Hot Outward Dialing allows extension users to dial out other numbers or grab another
trunk, without having to cancel the Hotline/Hot Outward Dialing they have set for a particular number or
trunk.
How to configure
To be able to use Hotline, extension users must have this feature enabled in their “Class of Service (COS)” for the
time zone, as required.
How to use
Hotline can be set/canceled by users for their own extension, or for any other extension from the SA mode.
Hotline when set/canceled from the SA mode, will not depend on the assigned CoS.
Set/Cancel Hotline for Extension Users
The Operator or any extension user having access to System Administrator mode can set or cancel Hotline for
other extension users.
Set Hotline using SA Jeeves
• Login as System Administrator.
• Click Extension.
•In Select Extension, enter the Number or the Name of the extension on which you want to set this feature.
•Click Submit.
• The searched extension users details appear on your screen.
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