1044 Matrix PRASAR UCS System Manual
Snooze
The Snooze function can be added to Automated Reminders to ensure that the extension user answers the call.
Snooze is a system-wide feature; when set, this function will be added to all Automated Reminder calls.
When Snooze is activated,
• The extension phone rings for the Number of Alarm Attempt configured, at the set Alarm Attempt Interval.
• The extension stops ringing when the user answers the call and dials 0 to acknowledge the Reminder call.
This reminder call Acknowledgement Code 0 is non-configurable.
• Reminder can be set for Operator phones also.
• Reminder settings will be retained in the system during power down and system upgrades.
• When multiple reminder requests have been set by an extension user, the extension user cannot
selectively cancel a particular reminder request. Only the Operator can selectively cancel Reminders
set for an extension user from the System Administrator pages of Jeeves.
• It is not possible to modify—change the date and time—of a reminder request. So, you may cancel the
Reminder request and set a new one.
• Consider you have set an reminder with snooze enabled and Number of Alarm Attempts set as three
(configurable). If this reminder call is not acknowledged by the extension user at the first attempt and
due to some reason, the system restarts, then the pending two attempts will not be served. However,
this reminder will be displayed under the pending reminder list.
Reminder Status Report
The Operator can know the details of Reminders that have not been served on the Reminder page of Jeeves, from
the System Administrator (SA) mode or by pressing the DSS key assigned to Wakeup Call Log. To view the log
using DSS key, see “”.
The status of Reminders set by Operator as well as extension users appears on this page, with details of time
(hours and minutes), and serving mechanism (personalized, automated).
The Operator can view the Reminder report whenever required and can also print this report.
How to configure
The configuration of Reminders is the same as Alarms.
To configure Reminders feature, do the following:
• Select the Alarm Notification Type for the extensions.
• Configure, as required, the Alarm Call related parameters: Alarm Ring Timer, Number of Attempts,
Alarm Attempt Interval, Configurable Alarm Type and Configurable Alarm Category, and Snooze.
.For instructions, see the topic “How to configure” under “Alarms”.
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