Matrix PRASAR UCS System Manual 553
• Select the desired log to view the details in the respective log.
• The acknowledged call is removed from the Alarms Log and is logged into the System Activity Log with the
details of the extension that acknowledged the call.
• PRASAR UCS can register as many as 960 Alarm requests set by the Operator and extension users.
• Multiple Alarms can be set for an extension by the Operator and/or by the extension user. For example,
Daily Alarm at 09:00am is set for an extension. The extension user wants to change the alarm time to
08:30am for a day. The extension user/Operator can set another alarm, that is, a Once Only Alarm, at
08:30am without disturbing the daily alarm. Both the Alarms will ring at the set time.
• When multiple alarm requests have been set on an extension, if the Operator/extension user cancels
an alarm set for an extension, the system cancels all alarms set for the extension. It is not possible to
cancel any of these alarms selectively.
• It is not possible to modify an alarm request. Instead, the alarm request should be canceled and a new
one should be made.
• The duration of Alarm Ring Timer, the Number of Alarm Attempts and the Alarm Attempt Interval are
programmable.
• Alarms can be set for all extensions of the system, including the Operator phone also.
• All the Alarm events are logged in the "Hotel-Motel Activity Log".
• Alarm settings will be retained in the system during power down and system upgrades..
How to configure
The following parameters play an important role in the functioning of the Alarm feature. These parameters carry
default values. The default values have been selected keeping the larger user base in mind. However, these values
can be changed by the System Engineer at the time of installation or afterwards as per users' requirements.
1. Alarm Ring Timer (sec) - The duration for which the system rings the extension to serve an Alarm call. By
default, the Alarm Ring Timer is set to 45 seconds. This timer can be set between 001 to 255 seconds.
This timer also signifies the duration for which the Operator phone rings to notify that an Alarm call has not
been answered or the extension phone is busy.
2. Number of Alarm Attempts - Number of times the system attempts to place an Alarm call on the
extension phone before notifying the Operator that the call is not answered or the phone is busy. By
default, the Number of Alarm Attempts is set to '3'. The Number of Alarm Attempts can be set between 1
and 9.
3. Alarm Attempt Interval (mins) - The time period between each Alarm Call attempt. By default, the Alarm
Attempt Interval is set to 5 minutes. The Alarm Attempt Interval can be set between 1 and 9.
4. Use Alarm with Snooze - Snooze is a functionality which forces the extension user to acknowledge the
Alarm call. With snooze enabled, the system expects the user to answer the Alarm call by going OFF-Hook
and dial Acknowledgement code '0'. With snooze disabled, the system considers the Alarm as answered
when the extension user simply answers the alarm call by going OFF-Hook (dialing Acknowledgement
code is not mandatory). Users may choose whether or not to enable snooze. By default, snooze is
disabled.
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