352 Matrix PRASAR UCS System Manual
Operator 1 is the default in the Trunk Feature Template. If you want to assign different trunks to different
Operators, you must create a separate Trunk Feature Template with a different Operator for each trunk
group.
Refer the topic “Configuring 'Operator'” to know more.
• CLI Based Routing: Select the check box to enable CLI Based Routing on the Trunk for each Time Zone:
Working Hours (WH), Break Hours (BH) and Non-working Hours (NH). Default: disabled.
If you enable CLI Based Routing on the trunk for a Time Zone, make sure you also configure the CLI
Based Routing Table. To know more, refer the feature description “CLI Based Routing”.
• Trunk Landing Group (Routing Group): This parameter allows you to configure the group of extensions
on which incoming calls on the trunks (to which this template is assigned) are to be landed. This group of
extensions is referred to as 'Trunk Landing Group' (TLG).
To configure the TLG, you must first configure Routing Groups. Refer “Trunk Landing Group (TLG)” for
instructions on configuring trunk landing groups. Also refer the topic “Routing Group”.
There are as many as 96 Routing Groups which can be assigned as TLG. By default, Routing Group 01 is
assigned as TLG for all Time Zones. If you have prepared a different TLG for each Time Zone, for
example, Routing Group 02 for Working Hours and Break Hours, Routing Group 3 for Non-Working Hours,
then enter the number of these Routing Groups in the TLG field.
• Voice Mail Auto Attendant: Select this check box if you want to the calls to be answered by the Auto
Attendant of the Voice Mail System. The Voice Mail System of PRASAR UCS answers calls and
processes them according to the Voice Mail Auto Attendant Menu assigned to the trunk.
• Auto Attendant - Delay Auto Attendance: Set this time, if you want to enable “Delayed Auto Attendant”
on the trunk.
When you enable Delay Auto Attendance, PRASAR UCS routes the incoming call on the trunk to the
Trunk Landing Group assigned to this trunk. It waits for the duration of the Auto Attendant Delay Time for
any of the extensions in the Trunk Landing Group to answer the call.
If none of the extensions in the Trunk Landing Group answers the call before the expiry of the Auto
Attendant Delay Time, PRASAR UCS hands over the call to the Voice Mail Auto Attendant.
To enable Delay Auto Attendance, set the time to the desired value from the list. By default, it is set as
Never that is it is disabled.
• Voice Mail Auto Attendant (VMAA) Menu: If you have enabled the Voice Mail Auto Attendant, select the
VMAA Menu to assign to the respective Trunk Feature Template.
You may click the Voice Mail Auto Attendant (VMAA) Menu link to edit the parameters of desired VMAA
Menu. For details, see “Voice Mail Auto-Attendant Menu”.
• DISA: This parameter is to be configured if you want to enable “Direct Inward System Access (DISA)” on
the trunk ports on which you will apply the template.
DISA can be enabled or disabled for each Time Zone, namely Working Hours (WH), Break Hours (BH) and
Non-Working Hours (NH).
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