420 Matrix PRASAR UCS System Manual
•In Dial Digit, select the digit to be dialed for the respective action.
•In Action on Digit Dialed, you can select any one of the following:
• Transfer to Operator
• Transfer to Extension
• Transfer to Department Group
• Go to VMAA Menu
• Play Information
• Dial Extension Number by Name
• Leave Voice Mail
• Personal Mailbox Access
• Change Language
• Repeat Prompt
• Go to Previous Menu
• Disconnect
• If you select Transfer to Operator or Transfer to Extension or Transfer to Department Group,
select the respective Operator number or desired extension number or Department Group number.
•In Call Transfer Profile, select the desired Call Transfer Profile as per your requirement. By
default, As configured for Transfer Number is selected.
• If you select Go to VMAA Menu, select the desired VMAA Menu.
• If you select Play Information, click Settings to configure the parameters. For details, see “Play
Information”.
• If you select Dial Extension Number by Name, the system will allow caller to dial any extension
number using name. Click Settings to configure the parameters. For details, see “Dial by Name”.
• If you select Leave Voice Mail, the system will allow caller to leave the message directly to the
extension number or department group. Click Settings to configure the parameters. For details,
see “Leave Voice Mail”.
• If you select Personal Mailbox Access, the system will provide the mailbox access to any user from
remote location. Click Settings to configure the parameters. For details, see “Personal Mailbox
Access”.
• If you select Change Language, select the Language which you want the system to use for the VMAA
Menu instead of the previously selected Language.
Click Settings to configure the parameters of the selected language profile. For more information,
see “Language Selection Profile”.
All the VMS prompts henceforth will be played in the language selected here.
• If you select Repeat prompt, the system will repeat all the Auto-Attendant prompts configured in
sequence.
• If you select Go to Previous Menu, the system will provide an option to the caller to go back to the
previous VMAA Menu.
• If you select Disconnect, the system will disconnect the call.
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