Matrix PRASAR UCS - Page 437

428 Matrix PRASAR UCS System Manual
Leave Voice Mail
•In Leave Voice Mail to, select an option where you want to leave the voice mail message.
• If you select Extension Number or Department Group, the system will prompt the caller to leave the
message for the Extension Number or Department Group configured.
• If you select Extension number dialed by caller, the system will prompt the caller to enter the number
to leave the message for the Extension Number or Department Group.
Click Settings to configure the Leave Voice Mail - Dialed Extension Number parameters.
•In Leave Voice Mail Prompt, select the prompt you wish to play to prompt the caller to leave the
message.
Select None, if you do not wish to play any prompt.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Leave Voice Mail Prompt.
•For No Match Found Settings, refer “No Match Found Settings”.
•For No Digit Dialed Settings, refer “No Digit Dialed Settings”.
• Select the Override Message Leave Settings of Extension check box, if you want the system to apply
the Leave Voice Mail Settings configured on this page. Configure the “Message Leave Settings” and “No
Mailbox Action”.
Clear the check box, if you want the system to apply the Leave Voice Mail settings configured for the
extension.
•In Action after Leaving Voice Mail, you can select — Disconnect, Transfer to Operator, Transfer to
Extension, Transfer to Department Group, Go to VMAA Menu.
• If you select Transfer to Operator or Transfer to Department Group or Transfer to Extension,
select the respective Operator number/Department Group number or enter the desired extension
number.
•In Call Transfer Profile, select the desired Call Transfer Profile as per your requirement. By
default, As configured for Transfer Number is selected.