Matrix PRASAR UCS System Manual 427
• If you select Transfer to Operator or Transfer to Department Group or Transfer to Extension,
select the respective Operator number/Department Group number or enter the desired extension
number.
In Call Transfer Profile, select the desired Call Transfer Profile as per your requirement. By default,
As Configured for Transfer Number is selected.
Click Settings to configure the parameters of the selected profile. For more information, see “Call
Transfer Profile”.
• If you select Go to VMAA Menu, select the desired VMAA Menu.
• If you select Go to Previous Menu, the system will go back to the previous menu.
• If you select Disconnect, the system will disconnect the call.
Invalid Digit Dialed Settings
• Clear the Ignore Invalid Digit Dialed check box, if you do not want the system to ignore the invalid digit
dialed and prompt the caller for the same. By default, it is enabled.
•In Invalid Digit Dialed Prompt, select the prompt you wish to play when the caller has dialed an
invalid digit for option selection.
Select None, if you do not wish to play any prompt when an invalid digit is dialed.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Invalid Digit Dialed Prompt.
•In Invalid Digit Dialed Action, you can select — Transfer to Operator, Transfer to Extension, Transfer to
Department Group, Go to VMAA Menu, Go to Previous menu or Disconnect.
• If you select Transfer to Operator or Transfer to Department Group or Transfer to Extension,
select the respective Operator number/Department Group number or enter the desired extension
number.
In Call Transfer Profile, select the desired Call Transfer Profile as per your requirement. By default,
As Configured for Transfer Number is selected.
Click Settings to configure the parameters of the selected profile. For more information, see “Call
Transfer Profile”.
• If you select Go to VMAA Menu, select the desired VMAA Menu.
• If you select Go to Previous Menu, the system will go back to the previous menu.
• If you select Disconnect, the system will disconnect the call.
• Click Close to close the window.
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