Matrix PRASAR UCS System Manual 487
Mailbox Greetings
Mailbox Greetings is a menu which is applicable if the caller selects the Record Mailbox Greetings option in the
Mailbox Management.
• Personal: The system will play the Personal GreetingTimezone Selection options. The caller must select
the timezone — Working Hour, Break Hour or Non-Working Hour for which s/he wishes to Record, Play or
Erase the Personal greetings. For details, refer “Personal Greeting Timezone Selection”.
• Conditional: The system will play the Conditional Greetings option. The caller must select the type of
Conditional Greeting — Busy, No-Reply or Unconditional for which s/he wishes to Record, Play or Erase.
For details, refer “Conditional Greeting”.
• Go to Previous Menu: The system will provide an option to the caller to go back to the “Mailbox
Management” menu.
Personal Greeting Timezone Selection
Personal Greeting Timezone Selection is a menu which is applicable if the caller selects the Personal Greetings
option in the Record Mailbox Greetings. You can record the personal greetings like “Good Morning”, “Good
Afternoon” or “Good Evening” to greet the caller.
The various Timezones are:
• Working Hour: The system will play the Record Greetings/Name options and allow the caller to Record,
Play or Erase a personal greeting for the Working Hour Timezone.
• Break Hour: The system will play the Record Greetings/Name options and allow the caller to Record, Play
or Erase a personal greeting for the Break Hour Timezone.
• Non-Working Hour: The system will play the Record Greetings/Name options and allow the caller to
Record, Play or Erase a personal greeting for the Non-Working Hour Timezone.
• Go to Previous Menu: The system will provide an option to the caller to go back to the Record Mailbox
Greetings Menu.
For details, refer “Record Greetings/Name”.
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