Program 16 to 20
Xen Topaz Programming Manual 129
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PROGRAM 20: SYSTEM OPTION SETUP
20-11: C
LASS OF SERVICE OPTIONS (HOLD/TRANSFER SERVICE)
Description
Use Program 20-11 : Class of Service Options (Hold/Transfer Service) to define the Hold and Transfer
feature availability for each extension’s Class of Service.
Input Data
Class of Service Number 01-15
Prog. No. Item Input Data Default*
Related
Program
20-11-01
Call Forward Immediate
Enables/disables an extension’s ability to initiate Call
Forwarding Immediate
0 : Off
1 : On
1
20-11-02
Call Forward When Busy
Enables/disables an extension’s ability to use Call For-
ward When Busy.
1
20-11-03
Call Forwarding When Unanswered
Enables/disables an extension’s ability to use Call For-
ward When Unanswered.
1
20-11-04
Call Forwarding (Both Ringing)
Enables/Disables an extension’s ability to activate Call
Forwarding with Both Ringing.
1
20-11-05
Call Forwarding with Follow Me
Enables/disables an extension’s ability to initiate Call
Forwarding with Follow Me.
1
20-11-06
Unscreened Transfer
Enables/disables an extension’s ability to use Unscreened
Transfer.
1
20-11-07
Transfer Without Holding
Enables/disables an extension’s ability to use Transfer
Without Holding. When enabled, a user wishing to have a
trunk call transferred to them presses the busy line key
and waits for the call to complete. The system automati-
cally sends them the call when the internal party to that
call hangs up.
0
20-11-08
Transfer Information Display
Enables/disables an extension’s incoming Transfer
pre-answer display.
1
20-11-09
Group Hold Initiate
Enables/disables an extension’s ability to initiate a Group
Hold.
1
20-11-10
Group Hold Answer
Enables/disables an extension’s ability to pick up a call
on Group Hold
1
20-11-11
Automatic On Hook Transfer
Enables/disables an extension’s ability to use Automatic
On Hook Transfer
1
20-11-12
Call Forwarding Off-Premise
Enables/disables an extension’s ability to set up Call For-
warding Off-Premise for their phone.
0
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