Program 21 to 25
Xen Topaz Programming Manual 195
PROGRAM 24: HOLD/TRANSFER SETUP
24-01: S
YSTEM OPTIONS FOR HOLD
Description
Use Program 24-01 : System Options for Hold to define the system options for the Hold feature
Input Data
Conditions
None
Feature Cross Reference
♦ Hold
♦ Park
IN
SA
SB
Prog. No. Item Input Data
Default
Related
Program
24-01-01
Hold Recall Time
A call on Hold recalls the extension that placed
it on Hold after this interval. This timer works
with the Hold Recall Callback Timer (Item 2).
0-64800
(Sec.)
90
24-01-02
Hold Recall Callback Time
A trunk recalling from Hold or Park rings an
extension for this interval. This timer works with
timer 01 (Hold Recall Time) or timer 06 and 07
(Park Recall Time). After this interval, the sys-
tem invokes the Hold recall time again. Cycling
between timer 01 and 02 and 06 and 07 contin-
ues until a user answers the call.
0-64800
(Sec.)
30
24-01-03
Exclusive Hold Recall Time
A call left on Exclusive Hold recalls the exten-
sion that placed it on Hold after this interval.
0-64800
(Sec.)
90
24-01-04
Exclusive Hold Recall Callback Time
An Exclusive Hold Recall rings an extension for
this interval. If not picked up, the call goes back
on System Hold.
0-64800
(Sec.)
30
24-01-05
Forced Release of Held Call
Depending on the setting of Program 14-01-16,
the system disconnects calls on Hold longer
than this interval
0-64800
(Sec.)
64800
24-01-06
Park Hold Time – Normal
A call left parked longer than this interval recalls
the extension that initially parked it.
0-64800
(Sec.)
90
20-11-19
24-01-07
Park Hold Time – Extended
A call left parked longer than this interval recalls
the extension that initially parked it.
0-64800
(Sec.)
300
20-11-19