Ricoh M0A0 User Manual

6.Troubleshooting
291
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
41
SC870-
50
B
Address Book data error (On startup: Detected abnormality of the Address Book encryption
status.)
SC870-
51
B
Address Book data error (Encryption settings: Failed to create directory required for conversion
between plaintext and encrypted text.)
SC870-
52
B
Address Book data error (Encryption settings: Failed to convert from plaintext to encrypted text.)
SC870-
53
B
Address Book data error (Encryption settings: Failed to convert from encrypted text to plaintext.)
SC870-
54
B
Address Book data error (Encryption settings: Detected data inconsistency when reading the
encrypted Address Book.)
SC870-
55
B
Address Book data error (Encryption settings: Failed to delete file when changing encryption
setting.)
SC870-
56
B
Address Book data error (Encryption settings: Failed to erase the file that records the encryption
key during an attempt to change the encryption setting.)
SC870-
57
B
Address Book data error (Encryption settings: Failed to move a file during an attempt to change
the encryption setting.)
SC870-
58
B
Address Book data error (Encryption settings: Failed to delete a directory during an attempt to
change the encryption setting.)
SC870-
59
B
Address Book data error (Encryption settings: Detected a resource shortage during an attempt to
change the encryption setting.)
When an error related to the Address Book is detected during startup or operation.
 Software bug
 Inconsistency of Address Book source location (machine/delivery server/LDAP server)
 Inconsistency of Address Book encryption setting or encryption key (NVRAM or HDD was
replaced individually without formatting the Address Book)
 Address Book storage device (SD/HDD) was temporarily removed or hardware
configuration does not match the application configuration.
 Address Book data corruption was detected.
 Check the HDD connection.
 Initialize all UCS settings and address/authentication information (SP5-846-046).
 Initialize the Address Book partition (SP5-832-006).
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC872-00
B
HDD mail received data error
An error is detected in the HDD at machine power-on.
 Defective HDD

Ricoh M0A0 Specifications

General

Brand	Ricoh
Model	M0A0
Category	All in One Printer
Language	English