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Ricoh
All in One Printer
M0A0
Ricoh M0A0 User Manual
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6.T
roublesh
ooting
308
A4 size
Legal size
Recycled or Thin Paper Is Sever
e
ly Curled after Printing
If the deliv
ered
paper is curl
ed, it cann
ot be stacked
pro
perly
. In such a case,
raise the pa
per stopper
on the output
tray
and r
emove the paper fr
equentl
y
.
319
321
Table of Contents
Table of Contents
13
1 Product Information
22
Product Overview
22
Component Layout
22
Paper Path
23
Drive Layout
23
Machine Codes and Peripheral Configuration
25
Specifications
27
2 Installation
28
Installation Requirements
28
Environment
28
Machine Space Requirements
28
Machine Dimensions
29
Power Requirements
29
Main Machine Installation
31
Important Notice on Security Issues
31
Accessory Check
35
Installation Procedure
36
Instructions for the Customers
38
Moving the Machine
39
Paper Feed Unit PB1060/ Paper Feed Unit PB1070
41
Component Check
41
Installation Procedure
41
Controller Options
43
Overview
43
File Format Converter Type M19 (D3BR-04)
44
Accessory Check
44
Installation Procedure
44
IEEE 802.11 Interface Unit Type M24 (M500-08)
46
Accessory Check
46
Installation Procedure
46
User Tool Settings for IEEE 802.11A/G/N
47
SP Mode Settings for IEEE 802.11 Wireless LAN
48
IEEE 1284 Interface Board Type M19 (D3C0-17)
50
Accessories
50
Installation Procedure
50
USB Device Server Option Type M19 (D3BC-28,-29)
52
Component Check
52
Installation Procedure
53
IP Address Setting
59
Extended USB Board Type M19 (D3BS-01)
61
Component Check
61
Installation Procedure
61
Data Overwrite Security Unit Type M19 (D3BS-03)
63
Overview
63
Component List
63
Before You Begin the Procedure
63
Installation Procedure
65
Configuring "Auto Erase Memory" (Performed by the Customer)
66
XPS Direct Print Option Type M27 (M502-02, -05, -06)
69
Accessories
69
Installation Procedure
69
OCR Unit Type M13 (D3AC-23, -24, -25)
71
Accessory Check
71
Overview of Searchable PDF Function
71
Installation Procedure
71
Recovery Procedure
73
Optional Counter Interface Unit Type M12 (B870-21)
74
Accessory Check
74
Installation Procedure
74
NFC Card Reader Type M27 (M502-10)
77
Accessory Check
77
Installation Procedure
77
Enhanced Security HDD Option Type M10 (D792-09)
86
Accessory Check
86
Installation Procedure
86
SD Card Appli Move
90
Overview
90
Notes on Using the SD Merge Function
90
SD Card Applications
90
Move Exec
91
Undo Exec
92
Security Settings
94
Security Function Installation
94
Data Overwrite Security
94
HDD Encryption
96
Settings for @Remote Service
101
Points to Check before Making @Remote Settings
101
Execute the @Remote Settings
101
3 Preventive Maintenance
104
Preventive Maintenance Tables
104
Image Quality Standards
105
Paper Transfer Quality Standards
107
4 Replacement and Adjustment
108
General Cautions
108
Notes on the Main Power Switch
108
Special Tools
110
Exterior Covers
111
Front Cover Unit
111
Left Cover
113
Right Cover
113
Rear Cover, Rear Lower Cover
114
Upper Cover
115
Operation Panel
117
LED Optics
120
LED Unit
120
Pcdu
127
Toner Cartridge
128
Image Transfer
129
Image Transfer Roller
129
Drive Units
130
Main Motor
130
Duplex Exit Motor
130
Toner Supply Clutch
130
Registration Clutch
131
Paper Feed Clutch
132
Drive Unit
133
Gear Unit
134
Bypass Feed Clutch
134
Relay Clutch
135
Bypass Bottom Plate Clutch
135
Duplex Clutch
136
Junction Gate Solenoid
136
Fusing
138
Fusing Unit
138
Upper Fusing Unit, Lower Fusing Unit
138
Fusing Pressure Roller
140
Fusing Lamp, Hot Roller
140
Thermostat
142
Thermistor
142
Hot Roller Stripper
144
Paper Feed
145
Paper Feed Tray
145
Paper Feed Roller
145
Friction Pad
145
Paper End Sensor
146
Bypass Feed Unit
146
Bypass Feed Roller
147
Bypass Friction Pad
149
Bypass Paper End Sensor
150
Bypass Bottom Plate HP Sensor
150
Paper Size Switch
151
Paper Transport
152
Paper Exit Sensor
152
Paper Overflow Sensor
152
Duplex Exit Sensor
152
Duplex Entrance Sensor
153
Registration Roller (Driven)
154
Registration Roller (Drive)
155
Registration Sensor
156
Electrical Components
157
FCU Board
157
Speaker
161
Psu
162
Controller Board
165
NVRAM on the Controller Board
167
Bicu
167
EEPROM on the Bicu
168
Hdd
169
Toner End Sensor
171
Hvps
172
HVPS with Bracket
172
Fusing Fan
172
PCDU Cooling Fan
173
PSU Cooling Fan
174
DC Switch
174
Front Door Interlock Switch
174
Rear Door Interlock Switch
175
Temperature/Humidity Sensor
175
Spdf
176
SPDF Unit
176
SPDF Front Cover
178
SPDF Rear Cover
179
SPDF Top Cover
179
SPDF Original Tray
180
Original Feed Unit
180
SPDF Friction Pad
180
SPDF Drive Motor
181
SPDF Top Cover Sensor
181
SPDF Original Set Sensor
181
SPDF Registration Sensor
182
Dfrb
183
SPDF Feed Clutch
183
SPDF Feed Sensor
184
SPDF Feed Sensor Actuator
185
Spdf Cis
185
Scanner
190
Scanner Unit (with SPDF)
190
Scanner Upper Cover
192
SPDF Open/Closed Sensor
192
Carriage
193
Carriage Unit HP Sensor
194
Scanner Motor
195
5 System Maintenance
196
Service Program Mode
196
Enabling and Disabling Service Program Mode
196
Types of SP Modes
196
Remarks
201
SP Mode Tables
203
Test Pattern Printing
204
Firmware Update
205
Overview
205
Firmware Type
205
Procedure
206
Error Screens During Updating
210
Updating Javavm
215
Creating an SD Card for Updating
215
NVRAM Data Upload/Download
218
Uploading Content of NVRAM to an SD Card
218
Downloading an SD Card to NVRAM
219
UP/SP Data Import/Export
220
Overview
220
UP Data Import/Export
220
SP Data Import/Export
223
Possible Solutions for Import/Export Problems
224
Address Book Export/Import
227
Export
227
Import
228
Specification
228
RFU Updating the Firmware
230
RFU Performable Condition
230
Package Firmware Update
231
Overview
231
Immediate Update
232
Update at the Next Visit (Reserve)
234
Update Via SD Card
240
Capturing the Debug Logs
243
Overview
243
Retrieving the Debug Logs
244
6 Troubleshooting
250
Self-Diagnostic Mode
250
Self-Diagnostic Mode at Power on
250
Service Call
251
Summary
251
SC100 (Scanning)
252
SC200 (LED Optics)
258
SC300 (Image Processing - 1)
259
SC400 (Image Processing - 2)
260
SC500 (Paper Feed and Fusing)
260
SC600 (Device Communication)
266
SC700 (Peripherals)
275
SC800 (Controller)
276
SC900 (Others)
307
Jam Detection
309
Jam Displays
309
Jam History
309
Sensor Position Layout
310
Sensor Position
310
Troubleshooting
313
Image Position Adjustment
313
Registration Adjustment
313
Scanner, SPDF Image Adjustment
314
Problem at Regular Intervals
316
Paper Feed (Skew)
318
Stack Error (Spilling of the Paper Stacked in the Output Tray)
319
Recycled or Thin Paper Is Severely Curled after Printing
320
7 Detailed Descriptions
321
Overview
321
Mechanical Component Layout
321
Drive Layout
322
Tray Layout and Paper Path
323
Guidance for those Who Are Familiar with Predecessor Products
323
LED Unit
324
General Descriptions
324
Mechanisms
325
Toner Cartridge, PCDU (Photo Conductor Development Unit)
328
Mechanism
328
Toner Cartridge
329
Pcdu
331
Related Sps
335
Image Transfer and Paper Separation
336
Overview
336
Details
336
Related Sps
337
Paper Feed
338
Overview
338
Mechanism
338
Image Fusing
345
Overview
345
Details
345
Related Sps
349
Paper Exit/ Duplex Unit
350
Overview
350
Details
350
Electrical Parts
352
Block Diagram
352
Board Outline
352
Spdf
354
Overview
354
Mechanism
355
Scanner
359
Overview
359
Mechanism
359
Paper Feed Unit PB1060/ Paper Feed Unit PB1070
361
Paper Size Detection
361
Paper Feed and Separation
362
Paper Lift
362
Paper End Detection
363
Energy Saver Modes
364
Sleep Mode Setting
364
Weekly Timer
364
Fusing off Mode
365
Return to Stand-By Mode
366
Recommendation
366
Table of Contents
369
1 Appendices: Specifications
371
General Specifications
371
Mainframe
371
Printer
373
Scanner
373
Supported Paper Sizes
375
Paper Feed
375
Paper Exit
376
Software Accessories
378
Printer Drivers
378
Scanner and LAN Fax Drivers
378
Utility Software
378
Optional Equipment
380
Paper Feed Unit PB1060
380
Paper Feed Unit PB1070
380
2 Appendices: Preventive Maintenance Tables
381
Preventive Maintenance Tables
381
Maintenance Tables
381
3 Appendices: SP Mode Tables
385
Service Program Mode
385
Service Table Key
385
Main SP Tables-1
386
SP1-XXX (Feed)
386
Main SP Tables-2
389
SP2-XXX (Drum)
389
Main SP Tables-3
397
SP3-XXX (Process)
397
Main SP Tables-4
398
SP4-XXX (Scanner)
398
Main SP Tables-5 (Engine)
408
SP5-XXX (Mode)
408
Main SP Tables-5 (Controller)
411
SP5-XXX (Mode)
411
Main SP Tables-6
468
SP6-XXX (Peripherals)
468
Main SP Tables-7 (Engine)
469
SP7-XXX (Data Log)
469
Main SP Tables-7 (Controller)
477
SP7-XXX (Data Log)
477
Main SP Tables-8
491
SP8-XXX (Data Log2)
491
Input and Output Check
528
Input Check Table
528
Output Check Table
529
Printer Service Mode
531
SP1-XXX (Service Mode)
531
Scanner SP Mode
540
SP1-XXX (System and Others)
540
SP2-XXX (Scanning-Image Quality)
541
4 Appendices: Software Configuration
543
Printing Features
543
Behavior of USB Printer Detection
543
Auto PDL Detection Function
543
Print Images Rotation
547
Pjl Ustatus
548
Scanner Features
551
Display Settings of Recently Used Scan Destination
551
The Setting of SMTP Authentication in Scan to Email
551
The Qualification Switching of Scan to Folder
552
Management Features
554
How to Disable the Document Server Function
554
Security Features
555
How to Restrict Access to the WIM Job Menu
555
How to Restrict Web Image Monitor Access to the Document Server
555
User Authentication for Specific MFP Applications
556
Table of Contents
559
1 Replacement and Adjustment
561
CPU Board
564
Micro Computer Board
566
Wi-Fi Module
568
Lcd
571
Speaker
572
Microphone
572
2 Mechanism
575
Overview
575
System Components
575
Panel Components/Screen Layout
584
Electrical Components
587
Controlling the Power Supply
589
Exiting Energy Saving Modes
589
Screen Startup Mode
589
Shutdown Functions
590
3 System Maintenance
593
Maintenance Modes
593
Login To/Logout from Control Panel Service Mode
593
Service Mode Menu
595
Panel Self Check
598
Recovery Mode
605
Special Key Combinations
605
Software Update
607
Updating the Smart Operation Panel
607
Installation/Update from an SD Card
608
Package Update
611
Installation/Update from the Edc Server
612
Application Site
614
4 Troubleshooting
615
Fax Unit
621
Table of Contents
627
1 Installation
629
Fax Unit Option
629
2 Replacement and Adjustment
633
Fcu
633
3 Troubleshooting
639
Error Codes
639
IFAX Troubleshooting
654
IP-Fax Troubleshooting
656
IP-Fax Transmission
656
IP-Fax Reception
658
4 Service Tables
661
Cautions
661
Service Program Tables
662
Sp1-XXX (Bit Sw)
662
Sp2-XXX (Ram)
662
SP3-XXX (Machine Set)
662
SP4-XXX (ROM Versions)
663
SP5-XXX (RAM Clear)
663
SP6-XXX (Reports)
664
SP7-XXX (Tests)
665
Bit Switches - 1
666
System Switches
666
Bit Switches - 2
677
I-Fax Switches
677
Printer Switches
682
Bit Switches - 3
688
Communication Switches
688
Bit Switches - 4
696
G3 Switches
696
Bit Switches - 5
704
G3-2 and G3-3 Switches
704
G4 Internal Switches
709
G4 Parameter Switches
710
IP Fax Switches
711
NCU Parameters
717
Dedicated Transmission Parameters
727
Programming Procedure
727
Parameters
727
Service RAM Addresses
733
5 Detailed Section Descriptions
742
Overview
742
Boards
743
Fcu
743
Fax Communication Features
745
Internet Mail Communication
745
IP-Fax
753
What Is IP-FAX
753
T.38 Packet Format
753
Settings
753
6 Specifications
754
General Specifications
754
Fcu
754
Capabilities of Programmable Items
755
Ifax Specifications
756
IP-Fax Specifications
757
Fax Unit Configuration
758
Detailed Descriptions/Replacement and Adjustment
763
1 Detailed Descriptions
764
Overview
764
Mechanical Components
764
Paper Size Detection
765
Paper Feed and Separation
767
Paper Lift
768
Paper End Detection
769
2 Replacement and Adjustment
770
Paper Feed Unit PB1060 (250 Sheets) / PB1070 (500 Sheets)
770
Paper Feed Tray
770
Exterior
770
Friction Pad
771
Paper Feed Roller
772
Tray Main Board
772
Paper Feed Clutch
773
Paper Feed Motor
773
Paper End Sensor
774
Paper Feed Sensor
774
Paper Size Switch
775
5
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Ricoh M0A0 Specifications
General
Brand
Ricoh
Model
M0A0
Category
All in One Printer
Language
English
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