Ricoh M0A0 - SC600 (Device Communication)

6.Troubleshooting
254
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC559-00
A
Fusing jam detected 3 times in succession
Fusing jam is detected three times in succession.
Paper is wrapped around the fusing roller.
Clear the SP: fusing SC.
SC600 (Device Communication)
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC632-
00
B
Counter device error 1
After 3 attempts to send a data frame to the optional counter device via the serial
communication line, no ACK signal was received within 100 ms.
Serial line between the optional counter device, the relay board and copier control board is
disconnected or damaged.
 Turn the main power off/on.
 Check the serial communication line.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC633-
00
B
Counter device error 2
After communication was established, the controller received the brake signal from the
accounting device.
Serial line between the optional counter device, the relay board and copier control board is
disconnected or damaged.
 Turn the main power off/on.
 Check the serial communication line.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC634-00
B
Counter device error 3
A backup RAM error was returned by the counter device.
Counter device control board or the backup battery of counter device is defective
 Replace the counter device control board.
 Replace the backup battery.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC635-00
B
Counter device error 4
A backup battery error was returned by the counter device.
Counter device control board or the backup battery of counter device is defective
 Replace the counter device control board.