D2 Series Servo Drive User Manual Troubleshooting
HIWIN MIKROSYSTEM CORP. 9-15
No. Issue LCD code Troubleshooting
4
After enabling, the motor moves
without any command.
None
(1) Use “Quick View” or “Scope” to check if
“Target Position” has received the input
pulse signal.
(2) Check if the pulse signal cable is
disconnected or poor contact.
(3) Check that the signal of 0 V is connected to
the shield or ground.
(4) Check that the drive and machine are
grounded.
(5) Add a core to the pulse cable for filtering, if
5
After enabling, the motor does not
move when the command is sent
out.
None
(1) Confirm that the command unit is correct.
(2) Check if the speed or acceleration is set to
0.
(3) Check if the “Enable SW Limit” option has
been enabled. If yes, check that “Upper
limit” or “Lower limit” is set correctly.
(4) After disabling, turn the motor spindle to
confirm that the rotation is smooth.
6
The pulse command has sent out,
but the motor does not move.
None
(1) Use “Quick View” or “Scope” to confirm that
“Target Position” has received the input
pulse signal.
(2) Check if the pulse signal cable is
disconnected or poor contact.
(3) Check if the electronic gear ratio is set to
7
The analog voltage command (V
Command) has sent out, but the
motor does not move.
None
(1) Use “Quick View” or “Scope” to confirm that
“Analog Command” has received the input
voltage.
(2) Set the voltage offset in the “Analog input”
tab of “Advanced gains” window.
8
The motor is moving with a loud
noise.
None
(1) Reduce the servo gain (common gain).
(2) Set the filter in the “Filter” tab of “Advanced
9
The drive temperature is too high.
E07D.HOT
(ERR E07)
(1) Check that the drive is placed in a
well-ventilated location.
(2) Check that the ambient temperature is not
10
The position feedback sensor
(reader) sends an incorrect signal.
Check that the drive and machine are grounded,
and the shield is grounded.
11
The DC bus voltage is too small.
E09 UND.V
(ERR E09)
(1) Check whether the drive’s main power is
connected to 220 Vac, or disconnected.
(2) Use a multimeter to check that there is a
220 Vac power supply.
12
The DC bus voltage is too large.
E02 OVERV
(ERR E02)
(1) Confirm that the speed, acceleration, and
load meet specifications.
(2) Check whether a regenerative resistor
needs to be installed when the motor is
operated at the high speed.
(3) Check if the load is too heavy.
(4) Check if the speed is too high.