Nugget
Co de 39
Troubleshooting
6-3
6
This chapter lists the problems you may have while using the terminal and gives
some possible solutions. You will also find instructions that explain how to replace
the antenna and clean parts of the terminal.
How to Use This Chapter
If you have any problems with the TRAKKER Antares 2420 or 2425 terminal, use this
table as a guide to find the problem and solution in this chapter:
Problem See This Section to Find a Solution Page
Screen is blank. “Terminal Will Not Turn On” 6-5
Terminal locked up or
message is displayed.
“Problems While Operating the Terminal” 6-5
Configuring the terminal “Problems While Configuring the Terminal” 6-8
RF communications error “T2425 Will not Communicate With RF Network
Devices”
6-13
Serial port communications
error
“Problems Transmitting Data Through the Serial
Port”
6-15
Application error “Problems Transmitting Data Through the
DCS 300”
6-16
Scanning labels “Bar Code Labels Will Not Scan” 6-17
Battery management “Guidelines for Managing Batteries” 6-19
Boot Menu appears or
terminal is locked up.
“Booting and Resetting the Terminal” 6-21
Antenna is damaged, the
terminal screen is dirty, or
the scan window is dirty.
“Maintaining and Cleaning the Terminal” 6-24
Note: If you have problems with the 3270, 5250, or VT/ANSI terminal emulation
application, see the
TRAKKER Antares Terminal Emulation User’s Guide
.
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