Intermec Antares 2420 - Finding and Solving Problems

TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s Manual
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Finding and Solving Problems
If you have a problem while configuring or using the terminal, use the tables in this
section to find a solution. For easy reference, problems are grouped into these topics:
• Terminal Will Not Turn On
• Problems While Operating the Terminal
• Problems While Configuring the Terminal
• T2425 Will Not Communicate With RF Network Devices
• Problems Transmitting Data Through the Serial Port
• Problems Using the Screen Mapping Application
• Bar Code Labels Will Not Scan
• Guidelines for Managing Batteries
Note: You can also use the diagnostics to help analyze and solve problems. For help,
see Chapter 7, “Running Diagnostics.”
Caution
There are no user-serviceable parts inside the terminal. Opening the unit will void the
warranty and may cause damage to the internal components.
Conseil
La terminal ne contient pas de pièces révisibles par l’utilisateur. Le fait d’ouvrir
l’unité annule la garantie et peut endommager les pièces internes.
If you send the terminal in for service, it is your responsibility to save the terminal data
and configuration. Intermec is responsible only for ensuring that the keypad and other
hardware features match the original configuration when repairing or replacing your
terminal.