Juniper EX9208 - Page 313

You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone:
•
Case Manager at CSC: http://www.juniper.net/cm/
•
Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE: For international or direct-dial options in countries without toll free
numbers, see http://www.juniper.net/support/requesting-support.html.
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
The support representative validates your request and issues an RMA number for return
of the component.
Related
Documentation
Packing an EX2200 Switch or Component for Shipping•
• Packing an EX3200 Switch or Component for Shipping
• Packing an EX3300 Switch or Component for Shipping
• Packing an EX4200 Switch or Component for Shipping
• Packing an EX4200 Switch or Component for Shipping
• Packing an EX4300 Switch or Component for Shipping
• Packing an EX4500 Switch or Component for Shipping
• Packing an EX4550 Switch or Component for Shipping
• Packing an EX6200 Switch or Component
• Packing an EX8200 Switch or Component
• Packing an EX9200 Switch or Component on page 290
• Packing an EX Series Redundant Power System or Redundant Power System Components
for Shipping
• Returning an EX2200 Switch or Component for Repair or Replacement
• Returning an EX3200 Switch or Component for Repair or Replacement
• Returning an EX3300 Switch or Component for Repair or Replacement
• Returning an EX4200 Switch or Component for Repair or Replacement
• Returning an EX4300 Switch or Component for Repair or Replacement
• Returning an EX4500 Switch or Component for Repair or Replacement
• Returning an EX4550 Switch or Component for Repair or Replacement
• Returning an EX6200 Switch or Component for Repair or Replacement
• Returning an EX8200 Switch or Component for Repair or Replacement
289Copyright © 2017, Juniper Networks, Inc.
Chapter 27: Contacting Customer Support and Returning the Chassis or Components