790 Matrix PRASAR UCS System Manual
To assign Station Access Codes according to your preference and requirement to a range of Department
Groups, see “Assigning Access Codes to a Range of Extensions”.
• You may also assign a Name to the department group to facilitate identification. This name will appear in
the Dial by Name directory along with the department group number. The Name can be a maximum of 18
characters.
• Now, enter the Routing Group, that is, the number of the group you created for this department.
Where multiple departments exist, you must create separate routing groups for each department group.
This can be done in two ways:
• create the routing groups first and simply enter the relevant routing group number against the
Department Group Index (to which you have assigned the access code).
OR
• in Routing Group, click the Routing Group link. The Routing Group page opens. Now create the
Routing Group as per your requirement. For details, see “Routing Group”.
•In Voice Mail Settings, click the Voice Mail Settings link. The respective Extension Voice Mail Settings
window will open. You may edit the parameters. For details, see “Extension Voice Mail Settings”.
The Voice Mail Settings link will be visible only if you have configured the respective access codes.
Click Close.
• Click Submit.
For example:
The Customer Care Department of a company has four extensions: 201, 202, 203 and 204 (on software ports 001,
002, 003, and 004 respectively), which needs to be grouped for Department Calls.
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