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Promise Technology VTRAK E610f User Manual

Promise Technology VTRAK E610f
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VTrak E-Class Product Manual
xvi
Chapter 8: Troubleshooting, cont.
Browser Does Not Connect to WebPAM PROe . . . . . . . . . . . . . .351
Unsaved Data in the Controller Cache . . . . . . . . . . . . . . . . . . . . .352
Chapter 9: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .355
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358
Returning the Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . .360
Appendix A: Useful Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .363
SNMP MIB Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363
Adding a Second Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363
Installing a Second Controller . . . . . . . . . . . . . . . . . . . . . . . . .363
Dual Controllers and SATA Drives . . . . . . . . . . . . . . . . . . . . .364
Installing a Second Cache Battery . . . . . . . . . . . . . . . . . . . . .365
Appendix B: Multipathing on Windows . . . . . . . . . . . . . . . . . . . . . .367
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .367
Installing PerfectPath . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368
Verifying Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369
Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369
Services List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369
Running Perfect Path View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .371
Starting PerfectPath View . . . . . . . . . . . . . . . . . . . . . . . . . . . .371
Quitting PerfectPath View . . . . . . . . . . . . . . . . . . . . . . . . . . . .371
Monitoring Your LUNs and Paths . . . . . . . . . . . . . . . . . . . . . . . . .372
Viewing LUN Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . .372
Viewing Path Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374
Viewing LUN Performance Statistics . . . . . . . . . . . . . . . . . . .375
Viewing Path Performance Statistics . . . . . . . . . . . . . . . . . . .375
Clearing Path Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376
Features and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .377
Automatic Load Balancing for Failover Policy . . . . . . . . . . . . .377
Load Balance Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378
Path Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .379
PDO Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .380
Performance Tab Refresh Rate . . . . . . . . . . . . . . . . . . . . . . .381
Round Robin Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381

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Promise Technology VTRAK E610f Specifications

General IconGeneral
BrandPromise Technology
ModelVTRAK E610f
CategoryStorage
LanguageEnglish

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