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Chapter 6: Maintenance
This chapter covers the following topics:
• Updating the Firmware in WebPAM PROe (below)
• Updating the Firmware in the CLU (page 254)
• Replacing a Power Supply (page 259)
• Replacing a Cooling Unit Fan or Blower (page 260)
• Replacing a Cache Battery (page 265)
• Replacing a RAID Controller – Dual Controllers (page 269)
• Replacing a RAID Controller – Single Controller (page 270)
Updating the Firmware in WebPAM PROe
A firmware update consists of the following actions:
• Downloading the Firmware Image File (page 249)
• Updating the Firmware from one of these sources:
• TFTP Server (page 250)
• Your PC (page 251)
• Restarting – Single RAID Subsystem (page 252)
• Restarting – RAID with JBOD Expansion (page 252)
Downloading the Firmware Image File
Go to the Promise website at http://www.promise.com/support and download the
latest firmware image (.img) file to your TFTP server or your PC. The firmware
update image file includes all of the files for the VTrak, including:
The firmware update image file is designed to update the firmware on:
• A single RAID subsystem
• A single RAID subsystem with connected JBOD subsystems
The firmware update image file cannot update multiple RAID subsystems. You
must update RAID subsystems one at a time.
• Redboot ROM
•Kernel
• Firmware
• Software
• Ramdisk
• SEP Firmware
• OEM Customization
• Other files
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