5.System Maintenance
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”When to receive? (1-7)”: The download of the package firmware will begin this number of days before the
next visit.
Successful Download
In the two diagrams below, the firmware is set to be downloaded by the day before the next scheduled visit. In the first
diagram, the download is successful on the first try. In the second diagram, the download fails three times and is
successful on the fourth try.
If the firmware download fails or cannot be completed due to the network settings/condition, no power to the
machine, or other reason, the machine will continue retrying every six hours until the scheduled deadline (up to a
maximum of four tries). For example, if the download is set for the day before the next visit, the machine will
attempt the download at 24 hours before the visit, and then continue trying every six hours (max. four tries total).
The retry is only performed in cases when the firmware download has failed.
If the machine is in Energy Saver mode when the download is scheduled to begin, the download will be
performed in the background and the machine/panel will stay in Energy Saver mode.
The download will continue uninterrupted even if the customer initiates a print job, copy job, fax receiving or other
operation while the download is in progress.
The download will be terminated if the customer turns OFF the main power while the download is in progress.
If the download cannot be completed successfully by the time of the next scheduled visit, the machine will stop
trying to download the firmware.
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